In May 2013, FLEXA launched a high chair that grows with the child and converts from a high chair into a junior chair. The FLEXA high chair is developed in accordance with applicable safety standards for high chairs and accredited by the German technical service organisation, TÜV.
In December 2016, we received a product safety test report from the Danish Consumer Council, a report later found to be flawed and which has now been repudiated by the Danish Safety Technology Authority. In its product test report, the Danish Consumer Council declared our chair unsafe on the basis of a safety test commissioned by the council. At FLEXA, we reacted immediately. The test agency commissioned by the Danish Consumer Council assumed incorrectly that the junior version of the chair had to meet the same safety requirements as the high chair. Based on this assumption, the test agency failed our high chair. It was, however, incorrect to test our junior chair as if it were a high chair. The Danish Safety Technology Authority, the national safety institution, has also become involved in the case – as it always is when a product fails a product safety test. The Danish Safety Technology Authority has repudiated the Danish Consumer Council's test report as the safety authority also found that the test agency commissioned by the Danish Consumer Council had reached an incorrect conclusion. The Danish Safety Technology Authority confirms that the FLEXA High Chair is safe.
The Danish Safety Technology Authority's confirmation reads as follows:
"The Danish Safety Technology Authority is authorised to determine whether or not to intervene against hazardous products. We do not believe that the Danish Consumer Council's test of your high chair shows that it is, or that there is any reason to suspect that it might be, hazardous. Our assessment is that it is not relevant to test the chair in the version intended as an ordinary chair for children over the age of three years in accordance with the high chair standard."
Lisbeth Juhl Christiansen
Product Safety Engineer, The Danish Safety Technology Authority
- The FLEXA High Chair is accredited by the German technical service organisation, TÜV
- The FLEXA High Chair meets the safety standards applicable to high chairs: EN 14-988-2012
- The FLEXA High Chair also meets the more stringent surface requirements for biting toys for children <3 years, EN 71-3, and meets OEKO-TEX® 100 Product Class 1 requirements
- FLEXA has NEVER received any reports of an accident. FLEXA has sold more than 5,000 high chairs since 2013
- Regarding aesthetic design, function and safety, consumer responses to our high chair have been exclusively positive
- The FLEXA High chair is a safe product, a fact that is confirmed by the Danish Safety Technology Authority